Returns & Exchanges

At The Gaming Vault, we want you to level up your style with confidence, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your gear doesn't fit or meet your expectations, our quest-driven support team is here to help you find the perfect loot.

Return Process

• 1.
  Initiate Your Request

  Visit our online Return Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original, unworn condition.

• 3.
  Ship Your Gear

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our inventory team inspects the return, we will process your refund or exchange within 5-7 business days to your original payment method.